Vo2 Force - Salesforce Business Analyst Lille H/F - VO2 Group

Entre conseil stratégique et réalisation technologique, nous cultivons un esprit "boutique" : de l'excellence, de l'humain et une forte culture de l'innovation.
Nous sommes présents à Paris, Montréal, Shanghai, New York et Genève, avec plus de 800 consultants.
Leader mondial de l'expérience client et corporateNous collaborons avec les marques les plus emblématiques pour assurer leur succès : De la stratégie et l'innovation À l'exécution à grande échelle, grâce à notre expertise en business, tech, data et IA
Reconnaissances & LeadershipLeader en innovation et croissance 2025 (Les Echos Business Magazine)Acteur multi-tech et partenaire Premium Salesforce
Champion d'une "Tech Responsable et Durable"Créé avec la parité hommes-femmes, défendant l'égalité grâce à une équipe de direction engagée 45 % de femmes au sein de nos équipesCampagne primée TopCom en 2024
Certifications et PrixSalesforce Impact Partner 2024Cybervadis 2025Entreprise à impact de l'année 2024 par Choose My Company
VO2 GROUP: The Bright Side of Tech
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In collaboration with a Practice Manager or Engagement Manager, your objective is to contribute to brand development by leveraging your business and functional skills in Salesforce solutions to successfully deliver high-value projects for our clients.

- Engage in pre-sales activities and participate in the implementation of projects addressing our clients' digital transformation challenges.
- Take full ownership of the solution implementation process:
- Prepare scoping workshops.
- Facilitate user requirement gathering workshops.
- Draft technical specifications and functional requirements.
- Configure and set up the solution.
- Test the proposed solution and ensure the quality of deliverables.
- Provide post-launch support (change management, training, application maintenance).
- Lead understanding, analysis, and modeling of business user needs and solution definition.
- Take responsibility for project design (configuration and/or supervision) and deliverable quality.
- Contribute to setting up platform performance and responsiveness tests to ensure a positive user experience and optimize adoption.
- Assist the client in developing the Solution Roadmap and anticipate upcoming project iterations.
- Master process builders and flows to challenge development teams and ensure adherence to solution deployment best practices.
- Propose, submit, and defend recommendations.

- You hold a Master's degree (Bac +5) and have at least 2 years of successful and significant experience in implementing Salesforce solutions.
- You are familiar with the platform's limitations and ideally hold at least one Salesforce certification.
- Your strong customer service orientation, initiative, ability to work in a team, and comprehensive project management vision will be assets for success in this role.
- You excel in communication, active listening, and challenging teams, and you are proficient in both written and spoken English and French.
- Confident with clients, you can articulate your viewpoints and challenge stakeholders to guide them towards the best solutions for their needs.
- We are seeking a talented individual passionate about innovation and technology, eager to develop concrete and stimulating projects with prestigious clients.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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